Preorder Policy

Sharkgames allows customers to preorder upcoming video games, consoles, and merchandise. By placing a preorder, you agree to the following terms:

1. Preorder Availability

• Preorders are available for select products as indicated on our website.
• Products may have limited stock, and preorders are accepted on a first-come, first-served basis.
• Preorder availability and release dates are subject to change by the manufacturer or Sharkgames.

2. Payment

• Full payment or deposit is required at the time of placing a preorder.
• Preorder functionality may include a non-refundable deposit option, as specified for certain products.
• We accept major credit cards (Visa, MasterCard), PayPal, and other payment methods listed on our website.

3. Release & Shipping

• Preorder items will be shipped on or shortly after the official release date.
• Shipping times may vary depending on location and courier availability.
• Customers will receive a confirmation email once the preorder has been dispatched.

4. Cancellation & Refunds

• Preorders can be canceled before the product ships.
• Refunds for canceled preorders will be processed through the original payment method within 5–7 business days.
• Non-refundable deposits cannot be refunded.
• Once the product has shipped, cancellations are not accepted.

5. Price Changes

• The price of a preorder is guaranteed at the time of purchase.
• Any discounts or promotions applied at preorder will be honored.

6. Changes to Preorder Terms

• Sharkgames reserves the right to update or modify the preorder policy at any time.
• Customers will be notified of any significant changes via email or website announcements.

7. Contact Us

For any questions regarding preorders, please contact our customer support team:
Email: sales@sharkgames.com
Phone: +971 50 437 5252