Help Center

At Sharkgames, we offer a wide range of video games, consoles, gaming accessories, and merchandise. From the latest PlayStation, Xbox, and Nintendo titles to exclusive collectibles, we’ve got everything a gamer needs.

Yes! All our consoles, games, and accessories are 100% original and authentic, sourced directly from official distributors and trusted partners.

Currently, we ship across the UAE and GCC countries. International shipping options will be announced soon – stay tuned!

UAE: 1–2 business days - GCC: 3–7 business days You’ll receive an email with tracking details once your order has been dispatched.

UAE: Free delivery on orders above Dhs. 299; Dhs. 20 for orders below. - GCC: Flat rate of Dhs. 50 or calculated at checkout. - International: Calculated at checkout (coming soon).

Yes. Once shipped, you’ll receive a tracking number via email to monitor your order through our courier partners.

Yes, we offer COD within the UAE. Other payment options include credit/debit cards, Apple Pay, and Stripe.

Yes. All consoles and accessories come with a manufacturer’s warranty. Warranty details vary by product and brand.

We accept returns within 7 days of purchase for unopened and unused products in their original packaging. For defective or faulty items, please contact our support team for assistance.

Absolutely! You can pre-order upcoming releases to secure your copy before launch day. Pre-order bonuses may also be available depending on the title.

Yes, we do. For bulk purchases or corporate inquiries, reach out to us at sales@sharkgames.ae and our team will provide a tailored solution.

You can reach us via: 📩 Email: sales@sharkgames.ae 📞 Phone: +971 50 437 5252